FAQ's
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WHAT IS DTF TRANSFER?
(DTF) stands for Direct to Film Transfers. It is the latest technique in the design printing industries. You can easily apply DTF transfers are full color transfers, no weeding or masking is requiredand, easily applied to dark or light garments on natural fibers like cotton, silk, polyester, blends, leather, nylon, and more without expensive equipment.
DTF printing involves the use of a special transparent film to transfer the image into the fabric and it is soft to the touch.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We use Visa, Mastercard, and Paypal to accept most of our payments.
WHAT IS YOUR TURNAROUND TIME?
Please allow 3-5 business days (excluding Holidays and weekends) for your order to be processed for shipping.
You will receive an email with a tracking number, letting you know when your package is mailed out and when you should expect to receive it.
HOW LONG DOES SHIPPING TAKE?
Shipping times (as per USPS) are:
~Orders ship within 7 business days
~Within U.S: 3-5 business days
~to Canada: 6-8 business days
~Elsewhere: 10-14 business days.
*Please note, all items are handmade to order. If the Priority Shipping option is selected the order will be delivered in 1 to 3 business days after the processing time.
WHAT ARE YOU RETURN/EXCHANGE POLICIES?
Our DTF designs are made upon order, we do not do refunds for all graphic DTF and custom orders.
We will exchange your order however customer is responsible for returning and paying the new shipping cost. Please make sure your sizing is in accordance with the sizing charts.
If you are unsure of anything, contact us and we will be able to provide more information.
Additional Note: If you have received an item that is defective in any way please contact us upon receipt of your item so that we can make arrangements for a new item.
We pride ourselves on high-quality products and quick responses.
WHAT IS YOUR SHIPPING METHOD?
We are partners with Shopify discounted USPS shipping rates, so we offer you the best shipping prices out there.
The lowest/most discounted shipping price is the USPS Standard mail, and this offers NO TRACKING. If you want Tracking please make sure to choose USPS Priority Package method.